Resort Airline Check-In Service at your Disney resort is only available if you are flying domestically (includes Puerto Rico) on the following airlines: AirTran, Alaska Airlines, American, Continental, Delta, JetBlue, Southwest, Northwest, United AND US Airways. It is a complimentary (free) service.

This service allows you to check your luggage and receive your airline boarding passes right at your resort on the day of your departure.-- Guests who fly AirTran, American, Alaskan, Continental, Delta, JetBlue, Northwest, Southwest, United and US Airways may check one bag per passenger using the Resort Airline Check-in Service. Guests with multiple bags on these airlines will have the option to check additional pieces through their airlines' ticket counters at Orlando International Airport or they may call Baggage Airline Guest Services at 407-284-1231 to pay their airline's excess luggage fees in advance of checking in at the Resort Airline Check-In desk. The excess luggage fees vary by airline.

Guests flying who wish to check bags must call Baggage Airline Guest Services at 407-284-1231 to pay their airline bag fees in advance of checking in at the Resort Airline Check-In desk. Otherwise, Guests must check-in at the airport.

 Each airline has a long list of exceptions to these checked bag policies. Exceptions may include those who bought before the new rues, elite frequent fliers (and those traveling with them on the same reservation), first class passengers, full-fare economy passengers, and government and military fare passengers. Consult with your airline on its exact policies before traveling. The Resort Airline Check-in Desk may be also be able to provide you with airline-specific fee information.

Baggage Airline Guest Services

(the fee collection service, not the Resort Airline Check-in Desks) operates seven days a week between the hours of 7 a.m. and 11 p.m. If paying for excess luggage fees through Baggage Airline Guest Services you must pay with a credit card: MasterCard, Visa, and American Express are accepted. Resort Airline Check-In desks are unable to collect luggage fees on behalf of the airlines.  Make sure to write down your payment confirmation number.  You will need it. 

AGAIN Guests who plan on using the Check In desk at the resorts will need a confirmation number from the airline that shows the appropriate baggage fee has been paid. Again, you cannot pay the baggage fee at the resort airline check-in desk. Some airlines will not allow you to pay baggage fees online if you also check special items such as strollers, car seats, etc. It's best to contact your airline and find the specific rules for paying for your baggage before attempting to do it online.

For ALL airlines, luggage must be 50 pounds or less in order to use the service and it must comply with their airline's size dimension baggage policy. Overweight and oversized luggage cannot be accepted at the Resort Airline Check-In desks. * This service is separate from Magical Express. You do not have to participate in Magical Express to utilize the Resort Airline Check-in Service.

Each Disney resort has a dedicated Check-In Desk located in or near the Lobby or near the outside entrance to the resort. If you can't locate the Resort Airline Check-in Desk, ask at the Front Desk.

The desks are open every day from 5 a.m. to 1 p.m. You can check in no more than 12 hours and no less than 3 hours prior to your scheduled flight departure time.* To check in, your entire party must be present with your government issued photo I.D. (e.g., driver's license, passport, Military ID) and your Key to the World card to verify that you are a guest of a Disney hotel

The Resort Airline Check-In desks can provide some of the same services and information as the airline ticket counters at the airport, including checking seat assignments, and verifying flight information and status. The Resort Airline Check-In Desks cannot make any changes to flight arrangements or make new flight reservations.

This service is not provided by Disney. A third-party company approved by the Transportation Security Administration (TSA) operates the Resort Airline Check-In on behalf of the participating airlines.

Some people have reported a wait of over 30 minutes at the Resort Airline check-in desk during peak times. If you are within 3 hours of your departure time, you should bypass this service and get your boarding passes at the airport.